M. Farris &
Associates is a customer Service
and Technology Group that was founded in 1979. Since our inception, we have been dedicated to the continuing sales
and support of all generations of Computer Disk and Tape Storage
Device Technologies. Additionally, we support each generation
of associated Formatter and Controller Boards.
Our focus is on the sales and support of
computer products that we classify as "end-of-life",
"vintage", or "classic" technologies. Early on, we found that many computer products were no
longer supported by the
original manufacturer. The reason was that many of the manufacturers were either
no longer in business, or they no longer would support discontinued product lines.
we found that even when the original manufacturer did continue to offer service on
discontinued products, support of these products were prioritized secondary to the
support of their latest products. Long lead times, high prices, and quality problems
is the result of this customer's lower priority status. The rapid
shorter life cycles of computer products enhances this problem. Each year thousands
of computer products are abandoned by their manufacturers, leaving customers with
no place to turn to for service.
Our commitment is to providing these
customers with a viable and ongoing support option for these vintage technologies.
Over the years, we have developed our product support
capabilities by acquiring the manufacturing rights and inventories of End-of-Life
products directly from the original manufacturer. Our ongoing "Buy Back Program"
and excess inventory purchases has enabled us to maintain a vast spare parts
inventory of Vintage computer products. The average engineer in our engineering
department has in excess of 25 years experience in computer technology.
They are constantly developing new repair capabilities on End-of-Life products
through "Reverse Engineering" procedures. Additionally,
we maintain a vast library of technical data, schematics and product information
for thousands of Classic computer products.
We welcome your inquiries and questions. For price information, please visit our
"Request for Quotation" link. Of course, we will still
accept traditional telephone calls and Fax transmissions.